Question 1

How to integrate push notifications with Qiscus SDK in Android?

Accepted Answer

You need to set up Firebase Cloud Messaging, enable it in Qiscus config, register the device token using the provided service class, and handle incoming messages. The README details steps like adding FCM dependencies and manifest entries.

Question 2

Qiscus vs SendBird for Android chat – which should I use?

Accepted Answer

Qiscus is better for quick setup with a straightforward API, while SendBird might offer more advanced moderation tools and scalability. Consider factors like pricing, feature needs, and customization; Qiscus excels in ease of integration but locks you into their platform.

Question 3

Can I customize the chat UI in Qiscus SDK?

Accepted Answer

Yes, but it requires building your own activities and fragments using the SDK's APIs for data handling. The sample app serves as a reference, but you'll need to implement all UI elements from scratch, which can be time-consuming.

Question 4

Is Qiscus SDK free or does it have hidden costs?

Accepted Answer

The SDK is open-source, but using it requires a Qiscus account and APP ID, likely tied to usage-based pricing or tiers via their dashboard. Always check their current pricing model for potential costs.

Question 5

How to handle user authentication with Qiscus?

Accepted Answer

Call QiscusCore.setUser() with a unique userId and userKey, along with optional username and avatar. This authenticates the user to Qiscus servers and stores data locally, with error handling callbacks for success or failure.

Question 6

Does Qiscus SDK support offline messaging?

Accepted Answer

Yes, it includes message persistence and synchronization when users reconnect, as mentioned in the features list. Messages are stored locally and synced automatically upon reconnection to ensure no data loss.

Qiscus SDK

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