chatwoot
An open-source, self-hosted customer support platform with live chat, email, and omnichannel messaging.
What is chatwoot?
Chatwoot is an open-source customer support platform that consolidates conversations from live chat, email, and social media into a unified dashboard. It helps businesses manage customer interactions efficiently while maintaining full data ownership and avoiding vendor lock-in.
Businesses and support teams needing a customizable, self-hosted alternative to commercial support desks like Intercom or Zendesk.
Developers choose Chatwoot for its open-source nature, self-hosting capability, and comprehensive feature set that rivals proprietary solutions without the cost or data privacy concerns.
Overview
Open-source live-chat, email support, omni-channel desk. An alternative to Intercom, Zendesk, Salesforce Service Cloud etc. 🔥💬
Use Cases
Best For
- Businesses wanting full control over customer support data and infrastructure
- Teams needing an omnichannel inbox that integrates live chat, email, and social media
Related Projects
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